Last updated: 30th April 2026
Elite Global Events Ltd respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, make an enquiry, request a quote, or book a golf travel package with us.
Elite Global Events Ltd is a UK-based tour operator creating golf travel packages in the UK, Europe, and worldwide.
- Who we are
Elite Global Events Ltd is the data controller for the personal data we collect and use.
Company name: Elite Global Events Ltd
Company number: 16464780
Registered office: Unit 1 Horseferry Bridge, Cirencester Road, Little Witcombe, Gloucester, United Kingdom, GL3 4SU.
For data protection matters, contact us using the email address above.
- Information we collect
We collect personal information when you:
Make an enquiry
Request a quote
Make a booking
Contact us by phone, email, website form, or social media
Subscribe to marketing updates
Use our website
The information we collect may include:
Your full name
Email address
Telephone number
Postal address
Travel dates
Destination preferences
Golf requirements
Hotel preferences
Group size
Names of people travelling
Special requests
Dietary requirements
Accessibility needs
Payment information
Communication history
IP address
Website usage data
We only collect information needed to respond to your enquiry, arrange your booking, provide our services, meet legal duties, and improve our website.
- Special category data
Some travel arrangements may involve sensitive personal information. This includes accessibility needs, medical requirements, dietary requirements linked to health or religion, or mobility assistance.
We only collect this information when needed to arrange your travel services or when you choose to give it to us.
Where required, we rely on your explicit consent to process this type of information.
- How we use your personal data
We use your personal data to:
Respond to your enquiries
Prepare quotes and golf travel proposals
Create and manage bookings
Arrange hotels, golf tee times, transfers, and related services
Contact suppliers on your behalf
Process payments
Send booking confirmations and travel documents
Manage amendments or cancellations
Handle complaints or customer service requests
Meet legal, tax, accounting, and regulatory duties
Protect our business from fraud or misuse
Improve our website and services
Send marketing emails where you have agreed or where the law allows
The ICO states privacy notices should explain what personal data is used for, the lawful basis for processing, information rights, and complaint options.
- Our lawful basis for using your data
We use your personal data under the following lawful bases:
Contract
We use your information to provide quotes, arrange bookings, manage travel services, and deliver the services you ask us to provide.
Legal obligation
We use some information to meet legal, tax, accounting, and regulatory requirements.
Legitimate interests
We use information to manage enquiries, keep business records, improve our services, prevent fraud, and communicate with customers.
Consent
We use consent where required, such as for some marketing activity or where sensitive personal information is needed for a booking.
The UK GDPR requires organisations to have a lawful basis before using personal data. Common lawful bases include contract, consent, legal obligation, and legitimate interests.
- Who we share your information with
We share your personal data where needed to arrange your booking or provide our services.
This may include:
Hotels and resorts
Golf courses
Transfer providers
Destination management companies
Ground handlers
Tour operators and travel suppliers
Payment providers
IT and website providers
CRM and booking system providers
Email and communication providers
Accountants, insurers, and legal advisers
Regulators, authorities, or law enforcement where required
We only share information needed for the relevant purpose.
For example, a hotel may need guest names and arrival dates. A golf course may need player numbers, tee time requests, and handicap information if required.
- International data transfers
As we create golf travel packages worldwide, we may need to share your personal information with suppliers outside the UK.
This may include hotels, golf resorts, golf courses, transfer companies, and destination partners in other countries.
Where we transfer personal data outside the UK, we take steps to protect your information in line with UK data protection law. This may include using countries covered by adequacy regulations or using appropriate safeguards such as UK International Data Transfer Agreements or approved addendums.
The ICO explains restricted transfer rules apply where a UK organisation sends or makes personal data accessible to a separate organisation outside the UK, and the UK GDPR applies to the processing.
- Payments
We do not store full card details on our website or internal systems.
Payments are processed by secure third-party payment providers. These providers process payment information under their own security and data protection controls.
We may keep payment records, transaction references, invoices, and booking balance information for accounting and legal purposes.
- Marketing
We may send you marketing emails about golf holidays, travel offers, destination updates, and Elite Global Events Ltd services.
We only send marketing where:
You have subscribed
You have requested information from us
You have previously used our services and the law allows us to contact you
You have not opted out
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
We do not sell your personal data to third parties.
- Website cookies and analytics
Our website may use cookies and similar technologies to:
Make the website work correctly
Improve user experience
Measure website traffic
Understand how visitors use our website
Support marketing and advertising activity
Where required, we ask for your consent before placing non-essential cookies.
You can control cookies through your browser settings.
- How long we keep your data
We keep personal data only for as long as needed.
We may keep enquiry records for a reasonable period to manage follow-ups and customer service.
We may keep booking, payment, tax, and accounting records for up to 6 years after the end of the relevant financial year.
We may keep complaint or legal records for longer where needed to protect our legal position.
When we no longer need your data, we delete it securely or anonymise it.
- How we protect your data
We use suitable technical and organisational measures to protect your personal data.
This includes:
Secure systems
Password protection
Access controls
Secure payment processing
Limited staff access
Supplier checks where appropriate
Data minimisation
Secure record keeping
No online system is completely risk-free, but we take reasonable steps to protect your information.
- Your rights
Under UK data protection law, you have rights over your personal data.
These include the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict how we use your data
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Complain to the ICO
Your rights depend on the reason we use your data.
To exercise your rights, contact us using the details in section 1.
- Complaints
Please contact us first if you have concerns about how we use your personal data.
You also have the right to complain to the Information Commissioner’s Office.
- Links to other websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of other websites. You should read their privacy policies before providing personal data.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on our website with the updated date shown at the top.
- Contact us
For questions about this Privacy Policy or your personal data, contact:
Elite Global Events Ltd
Address: Unit 1 Horseferry Bridge, Cirencester Road, Little Witcombe, Gloucester, United Kingdom, GL3 4SU.